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  • Customer Service Survey (Sample Document in Premium Area)

    Posted by AMN Admin on May 12, 2020 at 10:57 am

    Customer Service Survey ____________________ (Shop name)

    You are important to us! We are always trying to improve our service to help make your
    visit to our shop better. Please help us do so by completing this survey.

    1: Please number these items in order of importance to you: (1, 2, 3, 4)
    _____ Fast
    _____ Price
    _____ Quality
    _____ Service

    2: What would be your definition of “perfect” vehicle service?
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    3: Which local businesses do you consider to be your favorites? Why are they your
    favorites?
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    4: How would you describe having your vehicle serviced at our shop?
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    5: What do you like the most about what we do?
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    6: What improvements would you suggest for our shop?
    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________

    Name (optional) _________________________________________________________

    Thank you for completing and returning this survey!

    ____________________ (Shop name) ____________________ (Shop phone)
    __________________________________________________(Shop address)
    ____________________ (Shop email) ____________________ (Shop website)

    AMN Admin replied 2 years, 1 month ago 1 Member · 0 Replies
  • 0 Replies
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