Customer Service Survey (Sample Document in Premium Area)
Customer Service Survey ____________________ (Shop name)
You are important to us! We are always trying to improve our service to help make your
visit to our shop better. Please help us do so by completing this survey.1: Please number these items in order of importance to you: (1, 2, 3, 4)
_____ Fast
_____ Price
_____ Quality
_____ Service2: What would be your definition of “perfect” vehicle service?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________3: Which local businesses do you consider to be your favorites? Why are they your
favorites?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________4: How would you describe having your vehicle serviced at our shop?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________5: What do you like the most about what we do?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________6: What improvements would you suggest for our shop?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________Name (optional) _________________________________________________________
Thank you for completing and returning this survey!
____________________ (Shop name) ____________________ (Shop phone)
__________________________________________________(Shop address)
____________________ (Shop email) ____________________ (Shop website)
Sorry, there were no replies found.
Log in to reply.