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How is Your Keyboarding Speed? (Free Sample Tip # 44 from the Premium Area)
How about the speed of your advisors and techs? How many two-finger typists do you have? Poor typing skills are killing efficiency in many shops. This is one area of training that needs to be at or near the top of your list. Buy some typing programs. Create a contest with prizes for the most improved employee. This area will only become more critical as time goes on. Excellent keyboarding skills improve efficiency and profits and can be achieved at a very low cost to the shop.
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