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#214 Slow Service Advisors (Sample Tip from Premium Area)
Does it seem that your advisors just can’t seem to keep up? Maybe this just isn’t their thing. Or, maybe they need training or better systems or – maybe they need better tools! We are always looking at better equipment for the techs, but what about the advisors? Are they due for an upgrade? The following should help – plus it will impress your customers who assume your level of mechanical ability matches the IT hardware that they see up front.
*Large touch screen all in one computer with the latest version processor and OS. (Today in 2016 that would be 6th gen I-7 and Windows10 Pro – soon it will change, so find out what it is when you are reading this.)
*At least one additional monitor (maybe two).
*Adjustable height sit/stand desk that holds at least two monitors.
Cost – $1500 to $2,000. Your advisor will love it and odds are that it will pay for itself relatively soon. The time wasted by advisors each day dealing with slow outdated hardware – and slow internet while we’re at it – is significant in most shops. Make sure yours isn’t one of them.
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