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#201 Have You Looked at Your Mouse Lately? (Sample Tip from Premium Area)
If it’s typical, it’s pretty nasty looking. “Is that how you’ll treat my car?”
Customers notice the strangest things – including the minute details. Someone who is into the small details needs to be constantly monitoring everything visual about your shop.
Mice need to be cleaned frequently and replaced (or moved to a less visible location) when they no longer clean up well. The same applies to several hundred other items which are readily visible to customers.
When it comes to customers, there’s no such thing as the little stuff.
#autoshopmanagementtips
To view all Shop Management Tips, click the link below (Premium Member Access required):
https://www.automotivemanagementnetwork.com/tips/ -
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