I’m Growing Old Just Standing Here (Sample Tip # 178 from the Premium Area)
Like it or not, great service means speed.
How can you take care of customers faster at your service counter? During write-up, during check-out, on the phone, using email.
Make a list. OK, that’s better – but how about much faster? Develop your list further. Now, take care of the things that you have listed.
But, don’t stop there. Constantly look for ways to make it just a little bit faster.
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