Tell Me How You Feel About Your Brake job – Tip # 162 from Premium Member area
Tell me how you feel about your brake job.
You will feel better in the lobby of a high-end hotel than you will in the lobby of an economy chain motel. You will have a better sense of well being in a 5 star restaurant than you will in the local burger joint.
I am about to spend an hour in your customer lounge, or maybe several hours, or maybe even (gasp!) all day! How will I feel?
If I feel better, I will like your brake job better. Price becomes less of an issue. Complaints decrease. Referrals increase.
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