Significant Incentive Pay For Everyone! – Free Sample Tip # 125
One thing that you will typically find in successful repair shops is a good incentive pay plan. Sales and gross profit based for service advisors and parts staff, and production based for techs. A decent blend of a basic base with significant incentive works nicely for many shops. Often shops do have a blend, but in most cases the base is too high and the incentive is too low, which severely reduces the benefits of an incentive pay plan. Other shops have excellent success with 100% incentive pay. Generally, shops with little or no incentive pay have low production and therefore low profits. Spend some time creating a solid plan that is fair to you, your employees and your customers.
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