- November 9, 2018 at 11:19 am #48289
Shop Management Tip # 107 – Of Course We Inspect Every Car!
At least, that’s what many shop owners will tell you. But, what does that mean? Often it means if there is time, if we constantly remind the techs, it comes last in the initial process, it is what the tech decides to inspect, there are quite a few exceptions, etc. In other words…”No, we really do not inspect every car.” Try this. Use a well developed form every time. Perform the inspection first before the sold testing and services are performed. Do not give the tech the next RO until the inspection on the current car is fully completed. Finally, eliminate all exceptions and excuses to keep that door shut. If your techs are not finding $500 to $1,000 or more of legitimate work on the average car coming through your shop, much of your potential income is being ignored every day.
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