Training - Webinars, Podcasts, Videos, Events
PODCAST: Tracy Martin – Our Vehicles are Becoming Smartphones on Wheel
Smartphone on Wheels. Tracy Martin has authored six Motorbooks Workshop Series and writes articles for industry and trade magazines. His articles of late are focused on the connected car. Our cars today are becoming if not already became smartphone on wheels. If this is the case, then all threats that are threatening our computers at…
Episode 42 – Service Advisors – 5 Keys to Becoming a Great Closer – Jeff Cowan
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PODCAST: Shop Talk Volume 2- Women Shop Owners
Shop Talk Volume 2- Women Shop Owners Kim Auernheimer of Cool Springs Automotive Brentwood Tennessee, Mary Ann Croce of Croce’s Transmission Specialists, Norwalk, Connecticut, and Kathleen Jarosik of Xpertech Auto Repair, Englewood, Florida comprised the roundtable of the second edition of Shop Talk the Series. Kim went to her first WorldPac training expo when she…
Episode 41 – Getting a New Advisor Up to Speed as Fast as Possible – Jeff Cowan
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PODCAST: Kyle Holt. Helping Entry-level Technicians Enter And Stay In Industry.
Kyle Holt is the Co-Founder and President of S/P2. S/P2 serves businesses and career tech schools in the automotive service, collision repair, heavy-duty/diesel, welding, among others. Listen HERE. They are not just building careers, they are nurturing! Offering an innovative mentor training program which has its own Mobile website in which Mentors can log in,…
10 Ways to Make Time for Training
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PODCAST: Improving Your Soft Skills. How To Lead and Spread a Positive Vibe.
Improving Your Soft Skills. How to Lead and Spread a Positive Vibe. Soft skills are the personal attributes that go a long way in building and enabling you to interact effectively and harmoniously with other people. A soft skills inventory can be active listening, Enthusiasm, Attitude, Communication skills, Teamwork, Work ethic, Flexibility, and Courtesy, among…
Advisors – Why Did Your Numbers Drop?
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PODCAST: What Drives Your Parts Buying Decision?
This Town Hall Academy summit features Keith Williamson, owner of Williamson’s Repair and Tire in Bondurant, IA, John Long partner in Schertz Auto Service in Schertz, TX, and Keith Katz, owner of Quality Service Center in York, PA. The panel covers part quality, service, availability, training, price, and warranty. We also get into credits and…
Properly Training Advisors / Writers for the Long Term
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