Training - Webinars, Podcasts, Videos, Events
PODCAST: Am I ready For A Branch Store?
Is there another branch location in your plans? Have you ever thought of growing your brand into other communities? There are an art and science to intelligent growth. According to this Academy panel, it is not an easy task. You can choose an acquisition or open a brand new location. LISTEN HERE. The Panel includes…
PODCAST: Shop Talk – Time Management and Digital Inspections
Shop talk with three shop owners; John Constantin, Jim Fleishman and Mike Schultz talk time management and digital inspections. LISTEN HERE Systems for time management will either make our lives easier or without them, our stress level could be at Defcon 2. You may use post-it notes or digital software to stay on track and…
How to Deal with Sales Objections – 5 Steps in 60 seconds
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PODCAST: Can David Beat Goliath?
The Academy panel dives into the dichotomy of David and Goliath. David, quick nimble and did not perceive that he was an underdog. The panel considers that larger industry players can be Goliath-like … complacent, too structured, weighed down with rules and inflexible. It doesn’t mean that it is bad, but they say small and…
PODCAST: Your Turning Point – The pivot that improved your business.
Have you ever thought about a big event that you could call a life pivot? A circumstance that made a change in your life or your business? Many of us can claim distinction to some monumental occurrence that could be classified as an important pivot point. This Academy is all about those pivots. Kim Auernheimer…
PODCAST: Technician Training – Strategies and Rewards
Training Technicians is an Investment That Must Be Made and Funded. Shop owners must create a learning culture in the business that allows the entire team to understand the value of training. It doesn’t end at 5 PM. The shop owner must generate the profits necessary to invest in a comprehensive training program for the…
Episode 35 – How to Find Great Service Advisors! – VIDEO – Jeff Cowan
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Episode 34 – How to Survive the Summer if You are a Service Advisor – Jeff Cowan
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Episode 33 – Service Advisors and the Fear of Change! – VIDEO – Jeff Cowan
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PODCAST: Underutilized Shop Management Systems (SMS)
The panel is all about max utilization for your SMS. You are going to learn a lot and maybe walk away with an action plan to better utilize your SMS. LISTEN HERE. Listen to Tom Ham, Automotive Management Network and shop owner of Auto Centric in Grand Rapids, MI, Scott Brown, from Diagnostic Network and…