Training - Webinars, Podcasts, Videos, Events
Business Coaches LAB: Leadership. Town Hall Academy Episode 70.
“Leadership is the capacity to translate vision into reality”. –Warren Bennis The passion behind the vision is what makes people leaders. This is a first in an episodic series: titled “The Business Coaches LAB”. With me for the ‘Leadership LAB’ is Cecil Bullard, Bob Greenwood, Jude Larson, Rick White and Murray Voth. Find the cliff…
Episode 32 – Killing 20 Myths of Writing Service Part 4 – VIDEO – Jeff Cowan
Five Minute Video Lesson – How to Make the Sale
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Workshop- Service Advisor/Customer Role Play
Listen In On Four Different Roleplays of Service Advisor and Customer. In this new Academy workshop format, learn as four different themed role plays are, played out for you. In each roleplay, there is a customer, service advisor and an observer/coach who sums up in their own words what was great about the role play.…
Episode 31 – Killing 20 Myths of Writing Service Part 3 – VIDEO – Jeff Cowan
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Episode 30 – Killing 20 Myths of Writing Service Part 2 – VIDEO – Jeff Cowan
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Fundamentals, Systems, People Development and Consider Working From Home
Podcast Episode 329: Tom Ham has been a great contributor to the podcast and with his years of experience as a shop owner and chief conductor at Automotive Management Network, he has a perspective and/or opinion on all aspects of running a successful and professional automotive service business. LISTEN HERE. We’re going to talk about…
How to Sell Multiple Repairs
For more on great service advisors click here. #serviceadvisortraining