Training - Webinars, Podcasts, Videos, Events
Episode 46 – Customer Pickup of Their Car – Handling it Correctly – Jeff Cowan
#serviceadvisortraining
PODCAST: 21 Tips to Gain an Edge over the Competition Part 3
21 Tips To Gain An Edge Over Your Competition – Part 3 With me, in this part three is the same crew from part two and part three. Todd Westerlund, CEO of Kukui , Jeremy O’Neal Freedom Automotive in Hesperia, CA and President and lead sales trainer for Advisorfix and Mark Goldsmith Mark’s Independent Service…
PODCAST: What Separates the Outstanding Technician
Outstanding shops attract outstanding technicians. Outstanding technicians want to work for outstanding shops. Listen in on a great dialogue that covers qualities and attributes like Passion, Precision, Pride, Perseverance, and Humility. This episode is not about being an A, B or C tech it is about all other traits that make for an outstanding technician.…
PODCAST: Father and Son / Owner and Prodigy
Scott and Michael Waddle of Precision Auto Service, Langley, British Columbia. Shows us that a tandem of father and son can unlock different creative and innovative skill sets applicable to the modern shop of today. Listen HERE. Listen to how Scott is nurturing his son’s gifts and transforming them into assets their shop can use.…
Episode 45 – 5 Biggest Holes in the Advisor Sales Process – VIDEO – Jeff Cowan
PODCAST: You Must Manage Your Labor Profit Before Anything Else
David Justice – You Must Manage Your Labor Profit Before Anything Else When David Justice sold his $5M business he was already speaking and coaching in partnership with NAPA. To help run his business David created the Labor Profit Management tool to keep a tight and smart handle on his labor and he was traveling…
Episode 44- The Effects of Process on Service Advisors / Writers – Jeff Cowan
#serviceadvisortraining
PODCAST: The Power Of A Vanity Phone Number
Bruno Tabbi is the President and Co-Founder at Ignition Toll-Free, where he focuses on premium vanity phone numbers including 1-800-MECHANIC. Bruno says that organic marketing, through phones, is still alive and important in this day and age. We are so preoccupied with online marketing strategies that we forget that the phone call is still relevant…
Episode 43 – Service Advisors – The 6 Parts of Closing the Sale – Jeff Cowan
#serviceadvisortraining
PODCAST: Underappreciated So He Opened His Own Shop.
Underappreciated So He Opened His Own Shop. Mike Maleski is the Owner of PSK Performance in Pittsburgh, PA. He is a Highly Certified Factory Honda Technician that also holds multiple ASE, STANDARD, MECP, And Pennsylvania Certifications and Licenses. https://bit.ly/2Nc2Gev He is a forever student who seeks to address some of the issues that have been plaguing…