Training - Webinars, Podcasts, Videos, Events
PODCAST: Up Your Game: Become a Level Five Leader
The 100th was a ‘fitting fury’ of intellect, ideas, wisdom and reverence for aftermarket professionals. Think of this podcast like 9 five minute Ted Talks. Here are the topics covered, Listening, Resilience, Learn to be a CEO, Perseverance, Invest in your Staff, Delegate and Get Out of the Way, Be Your Word, Have High…
PODCAST: Ghosting: Minimizing New Hire No Shows.
When ghosting happens, you are always wondering what you did wrong. For many, you are always improving your HR recruitment processes. We talk red carpet, culture, branding, and clear and tight communication. I guarantee you’ll be overwhelmed with the discussion. Episode Link HERE. The panel: Jonathan Ortiz from Foreign Affairs Auto, West Palm Beach, FL,…
PODCAST: Shop Talk 8 – Second Shop Challenge – The Power of Blacktop – Industry
I’m so glad to welcome John Eppstein from John’s Automotive Care in San Diego, CA, Scott Pelava from Lonsdale Auto Works in Lonsdale, MN, and former shop owner Scott ‘Gonzo’ Weaver, Scott has added trainer to his resume and continues to be a recognized writer in our industry, I’m sure you know of Gonzo’s Tool…
PODCAST:What Happens When a Technician Becomes a Customer for Automotive Repair.
Pete Meir, Director of Training for the UBM Advanstar Automotive Group, which includes Motor Age magazine, wrote a story “When a Technician Becomes a Customer for Automotive Repair Service.” You can only imagine the implications and ramifications this implores. Episode Link HERE. When Pete needed tires for his truck he became a customer. He was…
PODCAST: ADAS is the Next Big Thing. Advice from an ADAS Calibration Shop.
Matthew Roayaee is franchise owner of Auto Check- Cypress Station in Katy, TX. Matthew brings his insights as an ADAS calibration shop. Matthew made the investment in ADAS calibration and he shares his strategy and challenges for being an early adopter. Link HERE. Learn why Matthew Roayaee decided to invest in ADAS calibration. You’re going…
PODCAST: The Impact of the New 2018 Tax Law on the Service Professional
Join Reed Meils, Financial Therapist and Partner in Paar, Melis, and Assoc., Mt. Airy, MD, Hunt Demarest, CPA at Paar, Melis, and Assoc and shop owner Gerry Frank, Shop and coach at Repair Shop Coach. The highlight of the conversation is the discussion on the New Federal 20% Deduction for Qualified Small Business Income. 100%…
Episode 53 – Part 2 – Advisors – Make This Your Best Year! – VIDEO – Jeff Cowan
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PODCAST: Service Professional Loyalty: A Supplier Perspective
On the panel is Brad Hartline, from Hyde Villa Auto Parts President and Pottsville Auto Parts in the Reading PA markets and Trevor Martin, President, Vaca Valley Auto Parts, Fairfield, CA and Mark Stabelfeldt, from Fairfax Auto Parts. Listen HERE. If you are a service professional you have a supplier or three and most likely…
Episode 52 – Advisors – Make this Your Best Year Ever! – VIDEO – Jeff Cowan
PODCAST: In Praise of Our Trainers
Our Guests: Bob Greenwood, AMAM, is the President and CEO of Automotive Aftermarket E-Learning Centre Ltd and has over 40 years’ experience working with Independent shops developing their business to maximize business net income. Eric Ziegler owns and operates EZ Diagnostic Solutions Inc and is an accomplished automotive trainer working for Automotive Seminars and the…