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A Tool for Becoming a Better Leader – VIDEO 2 Minutes

Hire, Retain the Best Service Advisors – VIDEO Episode 100320 – Jeff Cowan

PODCAST: Incentive Pay – THA 191

Audio Link We are talking about Incentive Pay. You will conclude from this episode that there is no silver bullet to this answer. There are a lot of moving parts to create compensation plans unique to your business culture for the results you, your employee, and team need to have to best serve your customer…

PODCAST: Wealth Building: Becoming a Financial Adult

Audio Link Jerry Kezhaya and his wife Dr. Laura Shwaluk bring you a powerful discussion on wealth and money. Jerry and Dr. Laura own The Auto Shop in Plano, TX. They are also leading Business Builders Mentor and Mastermind USA, helping entrepreneurs accelerate their businesses and open doors of mental blocks that prevent them from…

Common Advisor and Service Department Myths – VIDEO Episode 092520 – Jeff Cowan

PODCAST: Succession with an Internal Candidate

Audio Link In keeping with my goal to keep the succession theme burning as we face the reality that many of you need to retire and sell your business and many of you would like to become business owners. Episode Link This episode reveals a transaction with two internal non-family successors. Bob Ward anchors this…

PODCAST: Procedures and Systems Part 2 with Brian Gillis

Audio Link Welcome to the second part of processes and systems with Brian Gillis. Brian is the Chief You Net-Results Strategist, with 25+ years experience in auto shop operations, hiring, recruiting, systems, processes, multi-store experience, and employee training. Episode Link A big part of building your Standard Operating Procedures is to start. Brian shares his…

PODCAST: Industry Terminology – It’s Time to Change it. Can You Get Behind This?

Audio Link The Panel: Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Text Me. He spent many years in the software industry developing solutions for companies, and Bob Greenwood is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC) a company focused on providing Business Management…

Service Advisors – Put Your Clothes Back On! – VIDEO Episode 091020 – Jeff Cowan

PODCAST: Electrical Engineers Become Shop Owners Growing to Seven Stores

Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas Audio Link John and Karen Manelas attended the same school, took the same degree and became successful at their careers for 15 years as electrical engineers. They decided to take a huge life change and pay cut to start their own…