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PODCAST: Electric Vehicles – The Future Unfolds [THA 197]

Audio Link Welcome to an episode ahead of its time. It may bring forth some brilliant thoughts and strategies moving forward that will help the aftermarket prepare for the future. It will be here sooner than we know. Episode Link I’m with John Eppstein, Carolyn Coquillette, Dave Kusa, and Rorry Balmer. We talk about the…

PODCAST: Four Ways to Generate Income Using ESBI with Gerry Frank

Audio Link Gerry Frank, a business coach, and shop owner share Robert Kiyosaki’s famous CashFlow Quadrant in an easy to swallow and digestible way. Episode Link It has 4 quadrants and abbreviated as ESBI. He is correlating the ESBI approach to stages in the aftermarket. The stages are Employee, Self-employed, Business Owner, and Investor which…

PODCAST: AMi's New President Chuck Searles – Looking Ahead with Chuck Searles

Audio Link I’m with Chuck Searles, the new president of AMI. I know many of you have your industry credentials from AMi, not only in collision but in mechanical. If you are not aware there are certifications and designations offered to the industry for management and service training. You may have your AAM designation, the…

The Other Side of the Counter – VIDEO 2 Minutes

It Can Pay to be the Slowest Guy in the Room – VIDEO Episode 102920 – Jeff Cowan

PODCAST: Coaches Lab: Why Employees Leave [THA 195]

Audio Link You are about to embark on a brainstorming session with three of our aftermarket’s excellent business coaches that have a strong leaning toward people and culture. As you’ve learned throughout the last 194 episodes picking a panel and getting them to mesh seems to be a strength of mine and this one nailed…

PODCAST: Dave Kusa – 20 Questions in 30 Minutes

Welcome to another episode of 20 Questions in 30 Minutes. This format offers a quick, in-depth and on-point conversation like no other. You’ll hear from shop owner Dave Kusa from Autotrend Diagnostics, San Francisco, CA. Episode Link He talks about the impact of technology on his business, building a strong business culture, and getting training…

PODCAST: Auto Repair in the Decade of the Eighties [THA 194]

Welcome to another trip down memory lane and a flashback to the decade of the 1980s. My guests recall that the new tech that came out in the decade was learned through trial by fire and carburetors could be diagnosed with your ears. A fun time where the music was made by hair groups…. what…

PODCAST: Apprentice Stories [THA 193]

In your circles do you find that the discussion is trending toward finding top talent? All aspects from networking, writing great ads, improving hiring systems and improving your business culture is credited to finding and keeping top talent. How much success are you having finding great talent out of the available pool? I believe the…

PODCAST: Gratitude Creates Connection, Trust and Relieves Stress

Audio Link This year was like any I ever remember. I’m sure you have the same sentiment. COVID-19 hit us and the uncertainty of dealing with protection, safety, and serving our clients was and is a huge part of our daily lives. We are still figuring out our new normal and with it comes new…