John
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Up 5% for December, down 13% for 2020. Looking for a brighter 2021
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I know that Napa Autocare shops used to be able to request that info for free. Haven’t used it in years but if you are a autocare member ask your rep. Good luck.
There are service that can do it but most for sure will charge you -
We bill the tire out as a part and track sales info. on the part and separate from all other parts. and bill Labor on its own and tracked with all labor
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We are a small shop we all use our cell phones to research at the car. they are on Commission so if they want to waste their time on that they loose out on the work. Also they know that if comebacks ever became an issue they would loose that privilege. So far it has worked for use. They all have uniforms that we provide.
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They are trying but I believe as of now it was put on hold. Many shops in the mid-Atlantic area complained as did a lot of shops in the Connecticut market. We would most likely leave the program if the made it a mandatory requirement. AAA are not good for competition, we feel they would eventually use that info for their again and our demise. That just my thought
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I think that we need to look at who is asking for the repair with their own parts. But understand that no matter what we have them sign, we will ultimately be dragged into a law suite if the part fails and causes injury. And that point we loose because we will not have the backing of the part supplier either. And a judge and Jury are lay people, as far as they are concerned we are the pros. and we need to advise them as such. So for that reason except for a part that is purchased and delivered directly to our shop as a special order from a dealer we pass on Customer supplied parts.