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  • Omar

    Member
    July 19, 2021 at 8:08 am in reply to: Overcharging? Undercharging?

    I know that we wind UNDER charging, due to the fact that we have quoted a price for a job, and when we run into issues, there is a tremendous amount of push back when we call to get more money authorized.  It does not matter how well you explain prior to the repair that there may be issues that we run into that could change the final price.

  • Omar

    Member
    June 27, 2019 at 6:41 am in reply to: Brake Labor Times

    Pad and rotors (2 wheels) 2.0 Tech & 2.6 Charge

    Caliper, pads, and rotors (2 wheels) 2.5 Tech and 3.25 Charge

  • Omar

    Member
    July 20, 2016 at 3:00 pm in reply to: I can buy the parts online alot cheaper !!!!!!!! Thoughts ?

    We have a very hard and fast rule:

    We DO NOT install client supplied parts for these reasons:
    Warranty Purposes
    NO Control over quality
    Our Insuranace will NOT cover ANY repairs performed by us if we have installed parts NOT supplied by us
    We have very little push bac
    WE have actually had people make an appointment, then tell us the parts are on the seat, or whereveer, and once we explain to them that we do not install client supplied parts, they have us perform the repair with OUR parts, and then they send their parts back