d-stroebel
Forum Replies Created
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Same here!
Send resume to dale@stroebelautomotive.com
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I believe those need to be estimated/priced/billed individualy as there are many veriables.
Just prepair your customer for surprises in that you are giving them an ESTIMATE of the cost of repairs.
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I am not sure appreciate is the correct word. I feel it shows commitment on our part and puts a responsability on them.
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Administrator wrote:
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> __X___ We wash all customer cars
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> _____ We wash some customer cars. Please explain which ones and why those particular cars:
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> _________________________________________________________________________
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> ______ We do not wash customer cars
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> If you do wash any customer cars:
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> ______ We wash them on site
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> __X____ We take them to a car wash off site
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> Feel free to add any other information about the process at your shop.
Struck a deal with a detail shop next door that is hungry. $8.00 each for a hand wash and dry within 30 min.. No more broken antenna’s, mirrors, scratches, ect…..
Used the automatic wash down the street for $6 for years, we get a much better responce this way.
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We give them 10 min. and give a call. Some forget, some just blow you off. 2 no show/no calls and customer no longer gets the opportunity to make a appointment. (just drop it off and we will get to it when we have time).
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I hate to doubt your testing methods, But the information from your original post does not add up to an engine replacement. I am probly missing something. Can you please clarify what is going on with the engine so we can help?
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__X___ Charge for both repair and testing, retain the original testing charge, and show each charge on separate labor lines
