Guest Posts
Right to Repair Update [RR 660] – AUDIO 26 Minutes
Audio Link Bill Hanvey, CEO and President of the AutoCare Association and Aaron Lowe, SR VP of Regulatory and Government Affairs have been front and center representing the Aftermarket’s fight for data access and the Right to Repair for our customer’s vehicles. In light of the recent executive order signed by the President I thought…
Succession Strategies – A Real World Example [THA 233] – AUDIO 46 Minutes
Audio Link You can never start too early with succession planning. As an owner, you will either sell your business or leave your business by choice or due to unforeseen circumstances. Are you preparing for when that happens? Do you have conversations with your employees or family members about succession? Or are you coasting through…
To the Loser Go the Spoils
Losing sucks. It doesn’t matter if you’ve lost a sports competition, a job to another applicant, or a promotion that you truly believed you earned; it sucks to lose. Rejection is losing, too. You know, like when you ask someone to dinner and they politely decline. It is particularly hard to watch others lose, especially when you were…
Russ Crosby and Shop Tour with Tom Palermo [AW 063] – VIDEO 34 Minutes
Guest Russ Crosby from Russ’s Wrench Auto Repair located in Clinton, NJ.speaks to shop culture and the Virtual shop tour with Tom Palermo from Preferred Automotive Specialists in Philadelphia, PA. The trivia question: What car was featured in the movie ‘Smokey and the Bandit?’
Technician Outlook Part 2 [RR 659] – AUDIO 30 Minutes
Audio Link We hear the perspectives of business owners all the time, but sometimes it’s important to gain the perspective of technicians as well. See things through their eyes instead and find out what retains them as employees, and how to continue to challenge them in productive ways. Listen and pick up a few ideas…
Alan Beech and Shop Tour with Greg Bednar [AW 062] – VIDEO 27 Minutes
Guest host business coach Alan Beech from Beech Consultong speaks to DVI open rates and the Virtual shop tour with Greg Bednar from Greg’s Champion Auto, Mankato, MN The trivia question: The Pontiac Tempest Transformed to be What Model?
How Strong Are Your Community Heart Strings [RR 658] – AUDIO 38 Minutes
Audio Link Helping your local community is always on your “to-do” list as a business owner but how many of us are really taking action? How do you get started? How do you budget donations? In this episode, Dena Ganje explains the importance of community support and why you sometimes can’t put a dollar amount…
Electrification of Our Industry: Service Impact and Trends – VIDEO 60 Minutes
How do you prepare for the future? It starts by acknowledging it will be here before you know it. In this episode, my panel discusses electric and hybrid vehicles with statistics and real shop research that help outline the road ahead. Don’t be left behind. Don’t be a naysayer. Embrace and understand the role of…
EOS Part 6: Processes with Barry Barrett [RR 657] – AUDIO 29 Minutes
Audio Link We are on 6 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer. In this episode Barry discusses how to systemize your business by building processes. Too many owners think they don’t have time to document processes and then wonder why they can’t leave the…
Ask: What Are Your Car Pains? [RR 656] – AUDIO 45 Minutes
Audio Link How do you maintain your health? Do you eat properly, exercise and see professionals with routine appointments such as doctors, dentists, ophthalmologists, and the list goes on. We also see those specialists when we don’t feel well. Now think about your customer’s vehicle. They rely on it for transportation, and it carries precious…