Guest Posts
Supply Chain: Getting Parts to Market Post Pandemic [THA 237] – AUDIO 45 Minutes
Audio Link Shipping delays, raw material and labor shortages along with COVID-19 are just a few challenges suppliers are experiencing every single day. As the automotive repair industry has seen a boom in business, getting parts to market is one of the most important priorities and challenges we have. In this episode, my panel gives…
Dealer Technicians Build Shop Partnership [RR 667] – AUDIO 30 Minutes
Audio Link 6 years ago, two technicians at a dealership decided to start their own business. Jorge and Jason dove headfirst into business together with some major learning curves during the journey. Like so many green owners, (by green I mean new and inexperienced in running a business) they thought they had all the answers and…
Power of Phone Recordings – Shop Tip – VIDEO 1 Minute
EOS Part 7 – Traction with Barry Barrett [RR 666] – AUDIO 37 Minutes
Audio Link It’s time to put everything together that we have learned in the previous episodes on EOS. No business is too big or too small to put this system in action. Everyone has a lot to get done every day, especially business owners, but are you getting the right things done every day? How…
Second in Command – A COO Perspective [THA 236] – AUDIO 39 Minutes
Audio Link As an owner, the day-to-day routine seems like second nature to you. You’re the face of the business and enjoy interacting with customers and your team. How much time are you able to spend focusing on the future. Having a second in command to manage the day-to-day tasks and employees is vital to…
Brittany Schindler and Shop Tour with Bruce Howes [AW 066] – VIDEO 35 Minutes
Guest host, Brittany Schindler, Rod’s Japanese Auto Care, Bellingham, WA and the virtual shop tour with Bruce Howes, Atlantic MotorCar Center, Wiscasset, ME. Trivia Challenge: What was the first car fitted with an alternator rather than a direct current dynamo?
Social Media Marketing to Technicians [RR 665] – AUDIO 34 Minutes
Audio Link We all know there is a technician shortage of qualified technicians and we agree that the best are already employed. If your marketing strategies are only meant to attract more customers, you might be missing a key opportunity. Marketing for technicians to join your team is just as important. Kim and Brian Walker…
Maximizing Potential in Advisors – VIDEO 20 Minutes Episode 081221 – Jeff Cowan
Slow Service Advisors
The other night I was watching an old detective show. Its highly exciting climax included two young cops and one old Sargent on one side of a door with guns drawn. On the other side of the door there was a really bad guy with a bigger gun drawn, who was refusing to surrender. One of…
Leadership Series Part 4- Growth Environment Continued – AUDIO 45 Minutes
Audio Link This 5 part series breaks down what it means to be a true leader and how to implement a growth environment and culture within your business. It’s no secret visible growth opportunities attract high performers to your business. In this episode Mike simplifies 5 key components: assigning responsibility, identifying the people in your…