Guest Posts
What Drives You to Be the Best You Can Be? – AUDIO 1 Hour 18 Minutes
Audio Link Matt Fanslow says he is always worried that he is going to get a car that is going to kick his butt. Asking for help inside your network
Tom’s Trends: Technicians [CC 103] – VIDEO 26 Minutes
Welcome to another CarmCast featuring Tom Ham from the Automotive Management Network. Tom brings some interesting trends he’s collected from surveying aftermarket professionals. We’re jawing about stats on the technician shortage and that your next tech may be closer than you think. You might be surprised by the survey results and these trends. Let’s dive…
Lean Six Sigma and Shop Tour with Karim Morsli [AW 089] – VIDEO 29 Mins
Guest host and shop tour with Karim Morsli, Winkler Automotive Service Center, Gaithersburg, MD. Karim explains ‘Lean Six Sigma’ and creating the right environment for lean production. Stop wasting time and start being efficient.
What Is The Best Thing You Can Do As An Owner? Leave! [RR 712] – AUDIO 35 Mins
Audio Link Another episode recorded at AAPEX 2021. In this episode you’ll hear from three different perspectives, a hands-off visionary owner, his partner and director of operations and a 26 year old service director that started as a technician. Find out how these three successful businessmen work cohesively together while continuing to look toward the…
Father Daughter Teams [THA 259] – VIDEO 46 Minutes
If you’re lucky enough to work with family, you know how special it is to have their support and passion. But inserting a family member into a business takes work to maintain a healthy culture. In this episode, you’ll hear from the perspective of two father-daughter teams and how they successfully made the transition.
Start Monday Positive and Celebrate Friday [RR 711] – AUDIO 30 Minutes
Audio Link Get an inside look at Andy Bizub’s team culture in his Chicago business, including an emotional story about an accident his top technician suffered and how everyone rallied around him. Andy is passionate about pricing and what it takes to run a successful business and paying his employees accordingly. We also had a…
Winning in Service Message 2 of 10 – Jeff Cowan VIDEO 10 Minutes
Satellite Location with Tom Grady [AW 088] – VIDEO 30 Minutes
Guest host and shop tour with Tom Grady, Redhawk Auto Service, Temecula, CA. Tom discusses his satellite location that is ½ mile away from his first location. Find out how he found it and why he decided to open a satellite location.
Preventing Apathy In Your Business [THA 258] – VIDEO 42 Minutes
How do you prevent apathy in your business? We know hiring is a crucial component in setting your culture the right way, but culture isn’t a set it and forget it concept. In this episode, learn some important tactics my panel uses in their businesses to keep a pulse on their people.
Mobile Diagnostics and 3D Printing [RR 710] – AUDIO 22 Minutes
Audio Link Mobile diagnostics is a growing segment of our industry. I sat with Brandon Dills at ASTE. We talked about his mobile diagnostic company, his investment, IT issues, training, ADAS, and even using a 3D printer. Brandon also shares his plans for the future.