Guest Posts
Tom’s Trends: Price Increases [CC 104] – VIDEO 21 Minutes
Tom brings some interesting trends he’s collected from surveying aftermarket professionals. We’re jawing about paying attention to gross margin and inflation. He’s got stats to support his concerns.
Independents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093] – VIDEO 26 Minutes
Guest Host and shop tour with Tom Sciortino, Total Automotive, Buffalo, NY discusses a once a month meeting with local independent automotive shops and vendors. Bonus: Meet his intern Jaye Mack from the Big Picture Program
The Leap From Employment to Ownership [THA 263] – VIDEO 49 Minutes
100% of business owners leave their business, either by design or due to unfortunate circumstances. The dialogue between the owner and potential successor needs to happen as soon as possible. But how do you start that conversation as an employee? In this episode, we role-play that discussion with Bob Ward, financial advisor and consultant from…
The Power of EOS: 2 Day Leadership Meeting [RR 719] – AUDIO 44 Minutes
My panel, back to discuss the Entrepreneurial Operating System and their annual 2-day meeting. If you are longing to create leaders throughout your company, please follow every episode we’ve done on EOS so you can appreciate the strategy, system, and process of EOS. My shop owner panel has never been so excited and rewarded for…
Turning Service Advisors into Master Closers – VIDEO – Jeff Cowan
Word Tracks Myths and Facts – VIDEO 5 Minutes – Jeff Cowan
Business Coach: Finding the Right One at the Right Time [AW 092] – VIDEO 31 Mins
Guest hosts and shop tour with Mark and Summer Guerrero, Affinity Automotive Services, Wichita, KS. They also discuss their need to have a business coach and the impact it made on their business. Mark says he should have listened more.
Financial Help For Your Team [THA 262] – VIDEO 47 Minutes
Where did you learn about finances? Did you learn it from your parents? Finances are one of the most important elements in our lives, yet most of us never really understand it or discuss it with our spouses or employees. Listen to 3 shop owners that make finances a part of the conversation in their…
Ego is the Enemy [RR 717] – AUDIO 41 Minutes
Everyone needs an ego to start something new. Ego and self-confidence work hand in hand. But if you’re not careful, ego can run rampant and stifle both your personal and professional growth. As a business owner, what are you trying to build? Are you hiring the right people and letting them grow? Or has your…
Don’t Focus On Parts – Focus On Labor
Let’s face it, with Amazon, RockAuto, and all the rest of them, we may not see the same part margin that we got five, six years ago. So I tell my clients don’t worry too much about parts now, because it’s all about labor. As an example, many of us do Toyota and Nissan, Subaru..…