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  • WWYD – Recommendations done elsewhere?

    Posted by Tom Ham on September 10, 2012 at 10:01 pm

    How do you handle it when you find that a customer had another shop take

    care of the things that you recommended the last time he or she was in?

    More specifically, how do you both retain the customer AND make sure

    they do not do it again?

    Alan Ollie replied 9 years, 8 months ago 2 Members · 1 Reply
  • 1 Reply
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  • Alan Ollie

    October 31, 2012 at 12:42 am

    Do you think customers would be more loyal with the stickers ?

    I have seen many shops using similar stickers under the hood.

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