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  • Warranty Billing – Procedure (Sample document from the Premium Members Area)

    Posted by Site Administrator on September 23, 2015 at 11:34 am
    LABOR:
    • If we are repeating the same job which we previously performed on this vehicle, check the service history, and bill the EXACT same labor dollar amount that we did before.
    • If the job is NOT the same in some way as what we did before, bill the labor as we normally would for a non warranty repair.

    To discount the labor charge:
    • Click on OPTIONS.
    • Click on DISCOUNTS.
    • Enter the pass word.
    • Check the DOLLAR DISCOUNT circle.
    • Enter in the dollar amount to be deducted in the labor discount box.

    PARTS:
    • If the parts are being supplied to us at NO CHARGE by the vendor, enter the parts cost as $0 and the parts sale as $0.
    • If the parts are NOT being supplied to us at no charge by the vendor, bill the parts the same as we would do for a non warranty repair.
    • To discount the parts charge:
    • Click on OPTIONS.
    • Click on DISCOUNTS.
    • Enter the password.
    • Check the DOLLAR DISCOUNT circle.
    • Enter in the dollar amount to be deducted in the parts discount box.

    MISC PARTS REQUIRED:
    • Treat any small parts required to do the job (fluids, clamps, etc.) the same as the part that is being warranted. 
    • Discount the amounts for these parts just like you did with the warranted part.
    • You will need to add up ALL of the parts that are being discounted and enter this total in the parts discount box.

    THE FINAL RO (invoice):
    • HAND WRITE the word WARRANTY next to the discount line at the bottom of the last page of the RO. 
    • Write the warranty amount of parts and the warranty amount of labor next to where you wrote the word “warranty”.

    NOTES:
    • Parts discounts and labor discounts can be entered at the same time when you are in the discount box.
    Site Administrator replied 6 years, 9 months ago 1 Member · 0 Replies
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