Auto Shop Management Forums

Find answers, ask questions, and connect with our community around the world.

  • PODCAST: Debate: Just Say Yes – I Wish I Could

    Posted by Carm Capriotto on May 5, 2020 at 12:08 pm

    Listen to your aftermarket colleagues Dareen Adams Dryfork Diesel and Auto in Carthage, MO 64836, and Brett Bohlman from HWY 7 Service Center, Newell, IA. They had a very respectful discussion on the Just Say Yes sales strategy. They are both sides of the issue yet found some common ground on how they grow their businesses.

    Episode Link

    “Just say yes”- is more of an attitude and mindset, how can you say yes today or tomorrow, ideally get the customer into the shop within 24-48 hours. Darren says you cannot over ‘filter’ your customer but need to say yes to the right customer- saying yes to every customer invites chaos into the shop.

    Listening APP

    The talking points are at

    Carm Capriotto replied 2 years, 1 month ago 1 Member · 0 Replies
  • 0 Replies
Advertiser / Sponsor

Sorry, there were no replies found.