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  • old customers

    Posted by david Graber on January 3, 2011 at 2:03 am

    has anybody come up with a letter that they are sending to pass customers to try to get them to come back? i have sent letters but have no luck. maybe its how iam writing my letters. can anybody give me any ideals?

    Tom Ham replied 11 years, 5 months ago 3 Members · 3 Replies
  • 3 Replies
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  • vwphaton

    Member
    January 7, 2011 at 3:49 am

    We sent out letters with coupns to get them back in the door. Got about 50% return on it.

  • david Graber

    Member
    January 7, 2011 at 5:41 am

    we have tryed that before a few years back. may have to try it again but with a different aproach.

  • Tom Ham

    Member
    January 9, 2011 at 1:05 pm

    Instead of a letter, give them a call at home during the evening. A personal call from the owner has far greater impact than any mailer. Before you do it, take some time to plan what you are going to say. Make it personal.