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old customers
has anybody come up with a letter that they are sending to pass customers to try to get them to come back? i have sent letters but have no luck. maybe its how iam writing my letters. can anybody give me any ideals?
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4 Replies
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We sent out letters with coupns to get them back in the door. Got about 50% return on it.
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we have tryed that before a few years back. may have to try it again but with a different aproach.
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Instead of a letter, give them a call at home during the evening. A personal call from the owner has far greater impact than any mailer. Before you do it, take some time to plan what you are going to say. Make it personal.
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