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Make Used Car Shopping easier for your Customers (Sample Document from the Premium Member’s Area)
To prevent wasted trips and reduce frustration, recommend that your customers ask these 10 questions when calling or emailing about a used car for sale:
1: May I take the car to my shop to have it inspected?
2: How many owners has the car had?
3: Do you have the service records?
4: What repairs have been done since you have owned it?
5: Has the engine or transmission ever been replaced?
6: Are there any fluid leaks?
7: Are there any warning lights on?
8: Is there any rust?
9: Is there any interior damage?
10: Is there anything needing repair?
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