• October 23, 2014 at 10:25 am#64484
    Sample document from our Premium Members Area

    Interview Customer about Symptoms 

    Symptom to be corrected? 
    First happened when? 
    How often? 
    More at a certain speed, accelerating, slowing? 
    Warning lights or gauges read incorrectly? 
    When car is cold or warmed up?
    Affected by weather? 
    Happened before, worked on for this before? 
    Any other ways it does not run, drive or work correctly? 
    Any other repairs or maintenance needed while car is already here?
    When do you need the car back by? 
    How do we contact you quickly so your car is done on time?

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