Hiring survey – 3 quick questions

[Tom]

Yes

About a year

Not presentable to customers, lack of motivation, lack of competence.

Getting applicants is not a problem…it’s the lack of quality.

[jaschmidt]

We are looking to hire a knowledgeable Service Writer.

We have been looking a few months.

Most have hard sell dealer tactics or lack experience. We want a person with a pleasant friendly personality who truly cares about satisfying the customers needs and who can sell by explaining good value and reasonable long term benefits to customers, without the make a dollar at any expense approach most are trained for, it they are trained at all.

JS

[Unknown Member]

Yes (always)

Just started looking. Need “b” techs

Lack of professionalism, lack of motivation, lack of skill, dont really want to work.

I agree with Tom, its not the quantity of applicants, but the quality.  We are looking more at finding someone with good character that wants to learn,but doesnt have auto experience, and training them. 

[trannyman]

JASchmidt, where are you located? I’m in the Southern Calif. area & looking to make a change. Maybe we should talk? I’m a former shop owner of many years now doing service writing.

Mike 

[Raymond Wittneben IV]

Would you hire someone right now if you found the right person?

 Absolutely

If you are currently looking for one or more employees, how long have you been looking?

 I am always looking.

What are the top three (or so) reasons why you have not hired people who have applied for a job at your shop?

 Did not have a clean valid drivers license

 Did not pass a background check

 Was unable to pass a drug screening 

[Tom]

Wittneben:

How do you do your background checks?

In what way to they not pass?

On the drug screening; do they just refuse the screening or do they actually submit to it and then not pass?