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  • Feature #4 – Service History from OTHER Shops – Shop Management Software

    Posted by Site Administrator on June 22, 2015 at 2:38 pm

    Features to look for when shopping for a Shop Management Software System

    Feature #4 – Service History from other Shops

    A link to service history from other shops is available on the service history screen in the software. This brings up all reported service history including dates and miles from both your shop and other shops on a separate screen. The benefits of having this information are many – just use your imagination. Shops using this feature often find themselves reviewing the service history on every car that comes in. 

    Robin Finley replied 6 years, 11 months ago 5 Members · 6 Replies
  • 6 Replies
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  • richie

    Member
    June 25, 2015 at 3:34 pm

    Sounds great, but who provides this service?   I don’t think other shops can see history from my shop

  • Site Administrator

    Administrator
    June 25, 2015 at 5:04 pm

    Any CarFax shop can view service history from any other CarFax shop (or dealer) *IF* that feature is built into their management software.

    If your license / VIN decoding is tied into CarFax through your management software there is a good chance that all the service that you do is reported to them and is available to shops that have the software.
    The information includes the service, the miles and the date performed. No personal customer information is available.
    You can get this information no charge on your own vehicles by going to MyCarFax.com
     
  • Randy Lucyk

    Member
    June 26, 2015 at 10:44 am

    I am not sure that this functionality is very common as of yet. Janco has it for sure. i could not find anyone else but I am sure there are others. http://members.stocktrac.com/?p=897

    Image of a screen shot from Janco StockTrac attached

    This certainly seems like valuable info that I currently don’t have in Rowriter.

  • Site Administrator

    Administrator
    June 26, 2015 at 11:30 am

    I tried to make your image larger with no luck, but here is an excerpt from one of those reports

    10/10/2013 229,245 Alignment checked
    08/20/2013 227,978 Oil and filter changed
    07/08/2013 227,562 Drive belt(s) replaced 
  • jimcball

    Member
    June 30, 2015 at 8:05 am

    Protractor Software has both CARFAX QuickVIN lookup as well as CARFAX Repair History integrated into the software at the vehicle card. The history can be easily seen at the repair order level, during pre-service write up … and really any time you want. Cool feature. And the QucikVIN lookup is so easy to start a new vehicle … type in the license plate number, the state and voila … you have the VIN and the vehicle is decoded.

  • Robin Finley

    Member
    July 2, 2015 at 6:23 pm

    You can also check history here- https://service.carfax.com and entering your email and password for your carfax acct. then the tag# or vin#