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Feature # 38 – Integrated Caller I.D. – Shop Management Software
Features to look for when shopping for a Shop Management Software SystemFeature # 38 – integrated Caller I.D.
When someone calls and their phone number is already in your management software database, the software not only displays their identity, but it also links to and displays their customer information and any schedule appointments or current RO’s. You are right where you need to be in the software by the time you finish your phone greeting. You get accuracy, efficiency and customers who are impressed by how good you are.
#autoshopmanagementsoftware
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1 Reply
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Great feature t have. Through BoltOn we can see all of the customers vehicle and history. It also has greeting script that helps the person answering.
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