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Feature # 27 – Appointment “No Show” Tracking and Alerts – Shop Management Software
Features to look for when shopping for a Shop Management Software System
Feature # 27 – Appointment “No Show” Tracking and Alerts
Anytime that an appointment is not kept the software remembers it and designates it as either “No Show” or “Cancelled”. Anytime that a new appointment is started for that customer an alert displays noting previous missed appointments including any related notes. How you handle it from there is up to you, but it can prevent having a tech with nothing to do and prevent turning away a dependable customer when the first customer has a poor track record of keeping his or her appointments.
#shopmanagementsoftware
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