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#249 Does Your Shop Management Software Do Too Much? (Sample tip from Premium)
There are a few shops out there who have a staff of computer wizards, but not very many. In most shops the staff is average when it comes to computer expertise. So, when we give them software with what seems like hundreds of bells and whistles – especially if not very intuitive, they can get overwhelmed and overstressed. Every one of those features may have a fantastic purpose, but are there so many of them (maybe not all that well arranged) that they have a negative effect on shop efficiency? If reasonably intelligent employees cannot become proficient and comfortable with a software within 30 days, you may want to consider something a bit more user friendly.
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