Training - Webinars, Podcasts, Videos, Events
Women Shop Owners Round Table [CC 087] – VIDEO 45 Minutes
In honor of March’s Women History Month, I assembled a panel of lady shop owners to discuss the women’s role in the aftermarket. The ladies brought some wide-ranging perspectives and I loved the trajectory of this discussion. No matter your position or gender in our beloved aftermarket give this episode your due. The ladies were…
How to Have a Four Day Work Week with Eric Henley [RR 627] – AUDIO 20 Minutes
Audio Link As a shop owner, how does a 4 day a week schedule sound to you? Would you like some extra time with family and friends? Where do you start? In this episode find out how Eric Henley from H-Teck Auto Care in Gray, TN does it! Be careful, you might free up some…
From Hobby to Drift Racing Career with Matthew Haugen [RR 628] – AUDIO 30 Min.
Audio Link Has your love of cars turned from hobby to career? Was it on the backburner as you pursue other ventures but somehow you always circled back to it? In this episode with 28 year old Matthew Haugen we learn his journey from being a baby in diapers trying to take off the wheels…
Numbers Goals for Service Advisors – VIDEO 5 Minutes Episode 040221 – Jeff Cowan
Have you started your apprentice program? – VIDEO 50 Minutes
Audio Link How many times have you heard “there is a technician shortage problem.” Is there really a technician shortage or is the real problem that there is a shortage of qualified technicians? In this episode, we discuss the entire apprenticeship journey through the eyes of Jason Molinar. Find out how Jason literally switched gears…
A Very Personal Story with Kevin Eckler – AUDIO 45 Minutes
Audio Link Do you see good in people when they don’t? Do you have a heart for people that struggle? Do you try to pull out qualities from good people? If you answered yes to these questions then you know what it’s like to invest emotionally into friends, family and employees. In this transparant episode,…
Employee Review Process with Bryan Kelley – AUDIO 30 Minutes
Audio Link Employee Review …two dreaded words for both the owner and the employee. But, with my guest Bryan Kelley’s unique approach it might be something everyone looks forward to. Bryan owns Valley Automotive Electric, Covington, WA and is the ASA Northwest President. Brian and I did an episode on Hiring practices in Feb 2021…
Technology Can't Sell, But Advisors Can – VIDEO Episode 032521 – Jeff Cowan
EOS Part 2: Vision with Barry Barrett – AUDIO 40 Minutes
https://podcasts.captivate.fm/media/6aa0dea9-72e3-43fc-86ad-95ab7e8079f1/rr-624-barry-barrett-eos-part-2.mp3 We are on part 2 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett a certified EOS implementer. The EOS system includes simple concepts and practical tools that help entrepreneurs get the most out of their business. There’s finally a system to build your leadership team through vision, traction and…
Rethinking Your ASE Certification – VIDEO 40 Minutes
Audio Link Did you know you need a license to cut hair but you don’t need a license or certifications to change brakes on a vehicle? And why do industry owners and technicians not value ASE certifications? That is the question of the day. Joining me on this lively discussion on ASE is Trish Serratore,…