Training - Webinars, Podcasts, Videos, Events
Unbreakable Bond Between Brothers [RR 632] – AUDIO 35 Minutes
Audio Link A common phrase people use is “family over everything.” But how many people truly live that mantra? Fernando and Jonathan Osorio are more than just two brothers owning an automotive business. We hear about their approach to business coaching while their business was only a few months old and the emotional bond when…
Tires – A Profit Center [THA 219] – AUDIO 38 minutes
Audio Link Did you know that roughly 33% of tires that come through your shop on customer’s vehicles need to be replaced? Are you willing to see that money go to someone else? It’s time to turn your business into a one-stop shop for your customers! Find out how in this episode with shop owners…
EOS Part 3: People with Barry Barrett [RR 631] – AUDIO 35 Minutes
Audio Link In this Part 3 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer we discuss the vital essence of any business, its people. Are you surrounding yourself with the right people? Are they doing the right job in your business? Do they share the same…
Aftermarket Weekly Live Shop Tour of Troy Auto Care [AW 049] – VIDEO 35 Minutes
Guest Host Donnie Hudson from Troy Auto Care in Troy Michigan. Donnie will talk about the ‘Customer Experience’. Virtual Shop Tour by John Eppstein from John’s Automotive Care in San Diego, CA. Trivia Challenge: Which car company has the ‘Spirit of Ecstasy’ as their Mascot? Listen for the fortune cookie wisdom of the week.
Aftermarket Weekly Live Shop Tour Maximilian Motor Sports [AW 048] VIDEO 40 Min
Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge and a special fortune cookie wisdom shared. Guest Host Carolyn Coquillette from Luscious Garage in San Francisco and CEO of Shop-Ware interviews Carm. Carolyn’s previous episodes HERE. Virtual Shop Tour by Maxmilluan Macdonald from…
Know Your Customer – They Already Know You! – VIDEO Episode 041521 – Jeff Cowan
ASE Education Foundation [RR 630] – AUDIO 35 Minutes
Audio Link Many of us support education at the high school and college-level giving of our time, guidance, and advice to advisory boards. If you are not I highly recommend getting involved. There are not enough independent voices on advisory boards. This is an important show where you will learn the role of the ASE…
Scan Tools Part 1 Matt Fanslow, Keith Perkins, Bill Nalu [RR 629] – AUDIO 45 Min
Audio Link Scan tools…who should be the one investing in scan tools? The owner? The technician? How often are you turning away jobs because you don’t have the right tool? Does a journeyman plumber need to buy their own tools to do a job? I don’t think so! These are all questions we cover in…
Change is the Enemy – VIDEO 6 Minutes Episode 040821 – Jeff Cowan
Aftermarket Weekly Live Shop Tour [AW047] – VIDEO 30 Minutes
Guest Host Judi Haglin from Haglin Automotive talking about getting back to basics. The Virtual Shop Tour by Kenny Wedow from Fine Tuned Auto in Broomfield, CO. Kenny recently built a brand new facility. Trivia Challenge: What do Bentley, Bugatti, Lamborghini, Audi, Ducati, and Porsche have in common? Listen for the fortune cookie wisdom of…