Training - Webinars, Podcasts, Videos, Events
My Biggest Mistakes [THA 223] – AUDIO 40 Minutes
Audio Link In this episode, my panel discusses some of their biggest mistakes they’ve overcome as shop owners. We all wish we could go back in time and fix mistakes from ever happening, but unfortunately, there is no crystal ball for life. Instead, it’s important to reflect and turn it into a learning curve for…
Leadership Series Part 1 [RR 640] – AUDIO 38 Minutes
Audio Link How often do you work on your leadership skills? If you don’t, where do you start? Every business owner knows they need to be strong leaders, but how many are consciously working on it? Mike Davidson, a John Maxwell Certified Teacher, Trainer, and Coach, will be bringing you a 5 part series on…
EOS Part 4: Data with Barry Barrett [RR 639] – AUDIO 33 Minutes
Audio Link We are on 4 of our 7 part series on the Entrepreneurial Operating System with Barry Barrett, a certified EOS implementer. In this episode we discuss data in terms of measurable numbers that give you the pulse on your business. Shop owners often only measure their business success by the number in the…
The Problem with Appointments – VIDEO 5 Minutes Episode 051321 – Jeff Cowan
New Technology with Chris Cloutier – AUDIO 48 Minutes
Audio Link If you love new technology you’re in for a treat! Chris Cloutier (ClueTA) discusses the rapid changes in technology and what that means for our industry. If you’re not a fan of new technology, then consider this your opportunity to learn a slice of the future, get on board before it steamrolls you.…
10 Things That Require Zero Talent – AUDIO 50 Minutes
Audio Link What makes a person successful? Is it luck? Is it because they are ‘born’ to be leaders? Can success be taught or learned? Too often we get caught up in the day to day grind, we lose focus on the big picture called life. In this episode we go back to basics and…
NASTF Update with Donny Seyfer – AUDIO 45 Minutes
Audio Link In this episode we dive into NASTF’s soft launch of the Assisted Immobilizer Reprogramming Service that offers secure repairs when a vehicle’s security system is involved. Cyber security risks are always a top concern and NASTF has collaborated with automakers to close the gap and offer a service to help shop owners, technicians,…
Never Stop Selling Who You Are – VIDEO 5 Minutes Episode 050621 – Jeff Cowan
Customer Communication Styles: DISC with Emily Chung [RR 636] – AUDIO 25 Min.
Audio Link As automotive service professionals, it’s our job to educate our customers and clients. But did you ever stop to think about your approach? What is the best way to efficiently communicate with each individual (client) based on how they like to receive information? In this episode with Emily Chung, from AutoNiche, we discuss…