Everything Else
Shop Owner Burn Out vs. Flame Out
Steve came to me at the conclusion of my program, and I could tell by the look in his eyes something was wrong. He stood there pondering how he was going to say what his emotions were struggling to understand. Finally, he took a deep breath and said, “I’m tired! Oh, I don’t mean I’m…
The Top 7 Reasons Why Most Auto Shops Fail
The Top 7 Reasons Why Most Auto Shops Fail Over the years I have had the opportunity to work with many of the top shop owners in America, and I have met thousands of owners who are living from day to day, and then unfortunately fail. There have been a lot of discoveries along the…
Your (Shop's) Season is Not Defined by One Race
Start Your Engines! There are certain phrases, that when spoken, everyone knows what the phrase is related to. One of the most famous statements is, “Gentleman, start your engines!” Anyone who has heard that statement realizes it relates to the world of auto racing. The statement is the signal that things are about to happen.…
5 Keys to Increasing Your Shop’s Service Sales
Looking to improve your service business? Here are 5 practices used by many of the most successful shops in America to dominate their market. #1. Generating New Customers The top shops realize that auto repair and service is a community-based business. With that said, I advise shops to invest at least 50% of their advertising…
The Connected Car – Part 1 – Video Discussion
An Ethics Checklist for Shop Owners
An Ethics Checklist for Shop Owners Every shop owner has a number of important responsibilities. First and foremost, they are responsible for setting the goals of the company and hiring the right people. They are also responsible for creating the plan, managing their employees and ensuring the success of the company. But there’s another major…
The local garage is alive and well; four generations deep
Four minutes with George from Zaloom’s Auto Repair in Staten Island, NY https://www.christianitytoday.com/thisisourcity/newyork/yes-im-mechanic.html #Zaloomauto
Women in Automotive Technology – Video Discussion with University Seniors
#autoshopfuture
Setting Your Auto Repair Shop’s 2017 Goals
Setting Your Auto Repair Shop’s 2017 Goals When it comes to setting your long-term goals, you need to make sure that they all align with your core beliefs and that they are challenging enough to inspire you. As the leader of your company, it’s your job to inspire your entire team, and I’m sure you…
The Business Culture at Your Shop
The values and practices shared by the members of an organization are referred to as organizational culture. In a small business the culture is largely determined by the owner. A clear mission and value proposition are the foundation of positive culture. Communication of these objectives creates the culture of the business. And a solid…