Employees
Guide for Hiring the Superstar Service Advisors
Guide for Hiring the Superstar Service Advisors If you want to build a successful auto repair business, you will need to have a number of things in place, yet nothing is more important than having service advisors who can sell in a professional and ethical way. In today’s competitive environment you’re seeing vehicles less frequently,…
Four Interviewing Tips that will help you the Hire Superstar Techs
Four Interviewing Tips that will help you the Hire Superstar Techs We all know it’s getting harder and harder to find the superstar techs, but finding those stars is just the beginning. Once found, you need to interview them like a seasoned pro. Here are some interviewing tips that we share with our Elite Coaching…
The Power of Morale in Your Shop
Morale – the inner positive pool of energy that flows outward through a demonstration of behavior designed to create an impactful presence of value. How important is that powerful pool of positive energy to the environment of any organization? Morale is a larger part of what keeps an organization focused on quality; it is what…
Growing Your Own Technicians – Video Discussion
Employee – Employer Relationships in an Auto Repair Shop
Business success is built on relationships. And in business there are 3 basic types of relationships – those with superiors, those with peers and those with subordinates. People learn to work with superiors in order to be employed but pressure to establish positive relationships with peers and subordinates may not be as great. However these…
The 5 Most Common Hiring Mistakes Shop Owners Make
The 5 Most Common Hiring Mistakes Shop Owners Make The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters, who can produce, and who will never compromise their ethics. Over the years I’ve not only been fortunate enough to hire many…
What do Techs REALLY Think?
Find out what this tech thinks about a lot of topics. Recorded interview with Matt Fanslow from Riverside Automotive in Redwing, MN Click here to listen #automotivetechnicians
Why Good Employees Leave
Earning the Continued Trust of Your Internal Customers – Your Employees Many years ago I read an article that featured an interview with Herb Kelleher, the co-founder of Southwest Airlines. In the article he stated that he and his mother (who was a Harvard graduate) would often debate who was more important: He argued that…
Auto Care Careers – Resource for Employers and Job Seekers
Auto Care Careers – Resource for Employers and Job Seekers Interview with the Job Board https://remarkableresults.biz/e132/ #hiringautotechs
Service Advisor Pay Programs Tips That Work
Service Advisor Pay Programs Tips That Work If you are looking to drive up your profits, you need to ensure you have service advisors that have the right attitude, aptitude and ethics. They will need to have the natural talent to sell, they will need to be well trained, and they will need to have…