Employees

You Need to Adapt – How the Technician Shortage Impacts how you Manage your Shop

You Need to Adapt – How the Technician Shortage Impacts how you Manage your Shop I’m not sure if you’re aware or not but we’ve currently got a technician shortage on our hands. Of course, I’m being somewhat sarcastic because people are talking and writing about it everywhere. Trade publications, blogs and every other possible avenue that…

A Top Shop Owner’s Tip on Hiring Technicians – VIDEO 2 Minutes

Best-Kept Secret to Hiring Techs and Advisors

The Best-Kept Secret to Hiring Techs and Advisors Let’s say you’re looking to hire a superstar technician. You find one who has a proven track record of success, and put them through a well-constructed interview process. You decide that the person sitting in front of you is the perfect fit, and you make them a…

Why Shop Owners Struggle with Firing Employees

Why Shop Owners Struggle with Firing Employees If you are in business long enough the time will come when you’ll need to let someone go, so my goal with this article is to help you through the process. The most common reason shop owners are reluctant to fire someone is they feel the employee is…

Employee Training Made Simple

Employee Training Made Simple When it comes to keeping your employees operating at peak performance, I am sure you will agree that training is critical. Accordingly, I felt it would be appropriate for me to provide you with what Elite feels to be the most important considerations when it comes to training your team. First…

Episode 65: How to Keep Your Service Advisors! – VIDEO – 15 Minutes – Jeff Cowan

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Celebrating Employee Anniversaries – VIDEO – 1 Minute

Things You Should Know About Your Employees – VIDEO – 2 Minutes

#autoshopemployeemanagement

New Service Advisors – Starting Them off on the Right Foot

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The RIGHT Way to do a Service Advisor / Writer Interview

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