Employees
Creating Team Spirit in an Auto Repair Shop
Creating Team Spirit in an Auto Repair Shop Henry Ford once said, “Coming together is a beginning. Keeping together is progress. Working together is success.” Clearly one of the keys to success in building an auto repair shop is having your entire staff working together as a team. The question is, how do you create…
Employee Management in an Auto Shop
Many small business owners started as a successful professional in their line of work with enough initiative and the communication skills to become a business owner. And with a business comes employees. The skills needed to manage and get the most out of employees aren’t just instilled in a person’s makeup. They must be grown…
5 Ways to Find the Technicians You’re Looking For
5 Ways to Find the Technicians You’re Looking For One of the challenges that shop owners have faced for years is finding and hiring qualified technicians. Here are 5 of the most successful techniques that I used to find the superstars when I was still operating shops. 1. Make an offer that is hard to…
8 Pay Program Tips That Generate Happy Technicians
8 Pay Program Tips That Generate Happy Technicians In the coming years, no component of your business will be more critical to your success than the caliber of the people who work with you. In order to hire and keep superstar employees at your shop, you need to have pay programs in place that ensure…
4 Tips on Hiring the Best People – Video
#autoshophiringtips
5 Excellent Hiring Tips for Auto Repair Shops
Tips on Hiring the Superstars in Competitive Times One of the single greatest challenges shop owners face today is finding and hiring the superstars. Regardless of whether you are looking to hire technicians or service advisors, here are some tips that will help you hire the stars. 1. Accept the fact that with rare exception,…
Increasing from 1.6 to 3.0 Hours Per RO – Interview with Lisa Spinder, Training Manager, Planet Auto
Increasing from 1.6 to 3.0 Hours Per RO – Interview with Lisa Spinder, Training Manager, Planet Auto 17 minute video interview Click here to watch #Averagehoursperro
Should Your Shop Be Open Christmas Eve? – Try This Idea
This year Christmas is on a Friday, and Christmas Eve is historically not a big sales day for most, so shop owners have the opportunity to offer their staff a 4-day Christmas weekend if they close on Christmas Eve!!! Who wouldn’t want that? However, to close and lose a day’s business, plus the burden of…
Do you know what your Service Advisor’s closing ratio should be?
#serviceadvisortraining
Cell Phones at Work getting out of hand?
This topic is covered very nicely in this 9 minute video Click here to view