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  • tomkloss

    Member
    May 12, 2012 at 5:11 pm in reply to: Firing a Customer

    I believe every customer is a valuable customer. That said, not every customer/repair shop relationship will work out. If you try to provide customers a fair level of service and are pushed beyond a reasonable and healthy relationship, then firing a customer is sometimes the best way to go.

  • tomkloss

    Member
    May 12, 2012 at 4:51 pm in reply to: Firing a Customer

    Leave and don’t come back. Preferably in a non-hostile way.

  • tomkloss

    Member
    December 28, 2010 at 3:01 pm in reply to: Survey – Shop Size and Number Of Bays

    6 inside

    4000 sq ft

  • tomkloss

    Member
    December 4, 2010 at 10:51 pm in reply to: incorporate or not

    Thanks for the responses. I agree with protecting personal side from business problems. In this business every day is like a jump from a tall building without a parachute. Most of the trip isn’t so bad. My issue is how much time is spent with corporate meetings, minutes & what ever else there is. I haven’t participated in anything other than sole proprietor. Time for the next step. Thanks.