Home » Mark Doornbos

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  • Mark Doornbos

    Member
    April 15, 2021 at 1:06 pm in reply to: March 2021 Sales at Your Shop – Up or Down?

    Up 42% over 2020

  • Mark Doornbos

    Member
    January 8, 2021 at 7:58 am in reply to: December 2020 Sales at Your Shop – Up? Down?

    We were up 9% over December 2019

  • Mark Doornbos

    Member
    November 19, 2014 at 8:17 am in reply to: Looking to make the switch from Mitchell!!!

    We have been using Protractor for several years.  They just went through a major upgrade on their software and it’s great.  They have a bunch of canned reports plus, you’re able to build your own customized reports as needed.  Being a multi-shop operation, I especially like that I can monitor any location from where ever I may be…as long as I have an internet connection.  Protractor is worth investigating.

  • Mark Doornbos

    Member
    July 15, 2013 at 11:27 am in reply to: Loaner car survey

    We have a total of 18 cars/minivans/pick-ups spread between our 3 locations.  They are available no-charge to our customers, we ask that they replace the fuel used.

    We currently insure them through Zurich Insurance.
    We do not advertise their availability but, they are on the road everyday.
  • Mark Doornbos

    Member
    May 28, 2013 at 11:17 am in reply to: Survey – Parts vendors

    1: How many different parts vendors do use regularly (more than once per week)?

    ___5-7
    2: What percent of purchases do you get from the vendor who you buy from the most?
    ___More than 50%
  • Mark Doornbos

    Member
    June 23, 2011 at 6:26 pm in reply to: Survey – Parts Sources

    <5%. We may have to wait overnight if our main warehouse doesn’t have the part and they have to get it from one of their other locations.

  • Mark Doornbos

    Member
    May 2, 2011 at 7:09 pm in reply to: Best all around Managment software?

    BJ,

    We have three shops and are using Protractor. Great software, does everything that we need it to including time clock, payroll etc. Great value for the monthly investment.