[bjmcc]

That is absolutely absurd! Engine r&r’s can be done in one day! This person needs to go. There isn’t a question in my mind. If he stays, cut his pay and make him a lube tech/brake job guy. That is all that he should be doing after hearing that. At some point you have to look at cost – benifit. Have you tried paying him flat rate? You could do that and let him kill himself.

As far as hiring a new tech, one way that that works for me is the vo-tech mentor program. We have it here in Pa, not so sure about other states. It is truly a great way to not only find a cheap, capable person, but you essentially “groom” them into the tech that you would want. You pay them minimum wage for a few hours a day while they are in school. When they graduate, they usually stay with you if you increase pay. The only downside is that you have to train and evaluate everything they do before you should let them do it unnsupervised. (after hearing your horror story, you may find a better kid off the bat).

I have been an A-yes mentor for about five years now. You have to build make sure you dedicate your time to the right kid, but if you do find one you will have a great future tech that does things the way you taught them. In five years, I have mentored nine kids. Three of which have turned into flat-rate dealer techs.. Where I originally mentored them.

I truly hope you can help your boss out. I can imagine what he is going through. He can’t be leading a very happy life right now.

[bjmcc]

Integration/ data transfer is actually a huge issue with me. I have recently looked into purchasing a shop that is currently running shopkey. I may end up using the system that’s in place, but it seems pretty expensive for a four bay shop. Is it worth the money?

[bjmcc]

Not yet… I will though, Thanks.