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Automotive Service Councils Educational Foundation [RR 695] – Audio 28 Minutes

Audio Link Did you know ASCCA (Automotive Service Councils of California) the great California association also has an educational foundation? The purpose is to raise funds to support and encourage technical training and education for the automotive industry. Did you also know you can be involved outside of California? Ask yourself if you and your…

Disappearing Profits Solution – VIDEO 2 Minutes

Common Service Advisor Myths

Common Service Myths There are a few myths out there that simply will not die. The reason they won’t die is because these myths are used as excuses by those who do not want to work, and instead want to cruise along on the road of mediocrity that leads to nowhere. Myth One: “We can’t…

Supply Chain: Getting Parts to Market Post Pandemic Part 2 [RR 694]

Audio Link After the overwhelming response to our first Supply Chain episode, I decided to follow up with Part 2 while at AAPEX 2021. Every day seems like there is a new challenge or problem to overcome. The squeeze of supply issues and parts availability are felt throughout our entire industry. Did you ever stop…

Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

Guest Host and Shop Tour with Maryann Croce from Croce Transmissions in Norwich, CN also coach and consultant at Small Biz Vantage.com Not only will we have a virtual tour of Croce Transmissions but speak to the challenges when ‘Life Happens’ and doesn’t go as planned. The question: ‘How Do You Handle it?”

Do We Earn Enough Respect? [THA 250] – VIDEO 49 Minutes

It’s easy to be involved in your community as a business owner. You can sign a check, donate to a raffle, or sponsor a local sporting league. While those are great gestures, are you truly connecting your brand and your heart to your community? In this episode 2 shop owners explain their full commitment to…

Short Term Goals WILL Change Your Behavior [RR 693] – AUDIO 53 Minutes

Audio Link Don’t just write down a few goal for 2022. Allow them to change your behavior. As we near the end of 2021, we all start to think about New Years Resolutions. But did you know only 3% of people have clearly defined goals? The other 97% that don’t how to set clearly defined…

CEO Margaret Palango Takes the Lead [RR 692] – AUDIO 25 Minutes

Audio Link I’m so honored to be speaking with the new CEO of Auto Shop Solutions, Margaret Palango. In this episode, Margaret shares how she went from a stay-at-home mom to her newly appointed position as CEO. You have to create opportunities for yourself and go for what you want. Her new role will encourage…

Rethink Your Compensation Plans – Darrin Barney [RR 691] – AUDIO 39 Minutes

Audio Link In this episode Darrin Barney discusses an overview of a class he presented at ASTE 2021 titled “Pay Plans Used by the Top Shops in America.” Some excellent ideas and insights that every shop owner can use in their business. As your business and employees change, so should your compensation plan. Darrin also…

Coaching CEO’s to Their Next Level [THA 249] – VIDEO 50 Minutes

Have you ever considered yourself the CEO of your business? If you own it, you should. If your role is the CEO then you’ve taken the important step to remove yourself from the bays and lead your business. You should have joined a networking group, hired a business coach, attend training and continue to oversee…