Guest Posts
700th Milestone Episode- 7 Trends [RR 700] – VIDEO 57 Minutes
While past milestone episodes have focused on reflection, this episode focuses on the present and future in a rapid-fire format with 7 guests. My panel discusses some key strategies and how they face these opportunities and challenges.
Under 30: Our Future is Bright [THA 253] – VIDEO 48 Minutes
Recently I’ve had the chance to meet some inspiring young people in our industry and I wanted to be sure you had a chance to experience what I did. If we are grooming our young talent the proper way and they have the fortitude like these three do, then our future is in strong hands.
AAPEX 2021 Service Award Winners [RR 697] – AUDIO 28 Minutes
Audio Link I had the privilege to speak with the AAPEX 2021 service award winners while at AAPEX. Be a fly on the wall as they discuss what it was like to receive the call that they were award winners and what it means to them. They were selected based on the guidelines of the…
Maybe You Need a Boss [THA 252] – VIDEO 53 Minutes
As an owner of your business, who holds you accountable? Why is it that many, of us, need someone to hold us accountable? Do you ever feel like you’re stuck in your own day-to-day world and not moving forward? Is your business really growing or just trying to do better than last year’s numbers? My…
“I Stopped Micromanaging” Becki McGinnis [AW 082] – VIDEO 25 Minutes
Guest host and shop tour with Becki McGinnis as she discusses why “letting go” is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your employees. It’s time to allow your employees to do the job they were hired to do.
Industry Leaders Update Right to Repair Act & Discuss AAPEX 2021 – AUDIO 30 Min.
Audio Link AAPEX 2021 went off without a hitch, despite the constant changes in regulations and mandates as it related to COVID. I was there and now get a behind-the-scenes glimpse of what it took to successfully launch AAPEX, plus, an important update on the Right to Repair Act and the future of our industry.…
Overselling, Underselling and the Right Service Menus
Most days, I field a wide variety of questions from people in the automotive business. Recently, there have been three questions on people’s minds: 1. How do I know if I am over selling my customers? 2. How do I know if I am underselling my customers? 3. My manager/owner has a maintenance menu that does…
Are You Grateful 365 Days A Year? If Not: Why? [RR 696] – AUDIO 52 Minutes
Audio Link Every year the month of November sparks the feeling of gratitude. Some of you might even share what you’re grateful for at the dinner table on Thanksgiving. But are you truly grateful for the rest of the year? Or do you start to tune out and return to the white noise around you?…
Growing Sales For a New Location [THA 251] – AUDIO 40 Minutes
Audio Link Opening an additional location is hard work and can be challenging with twists and turns before the grand opening even happens. Learn from three shop owners who have multiple locations and their strategy to drive business to their new locations. They offer their ups and downs, what worked, and what didn’t. Many of…
Embracing Students into our Skilled Trade & Used Car Update [AW 081] – VIDEO
Guest Host and Shop Tour with Justin Fricke, CarTime Auto Center, Dundas, MN. How do you get students involved in the automotive industry? What piques their interests? What are your first steps as a shop owner to start engaging with students and schools? Justin also discusses his tandem business with used cars.