-
Key Numbers 101 Series – Key # 17 – Non-techs vs. Techs Ratio
This series includes 24 Key Numbers. If you work on getting all of them in the ranges mentioned, your shop should be solidly profitable.
Key Numbers 101 Series – Key # 17 – Non-techs vs. Techs Ratio
For this key number, we want to know the ratio of non-technicians to technicians.
Acme Auto has two full time technicians, a full time manager (or owner who works at the shop full time), a full time service advisor and a part time helper who takes care of maintenance at the facility and works about 20 hours per week.
So, they have 2.50 non-techs and 2.00 techs
2.50 ÷ 2.00 = 1.25
So, their ratio is 1.25:1.00When looking at this number for a typical independent shop which is solidly profitable, this number will normally run between 0.75:1.00 and 1.25:1.00
Definitions:
Number of techs: Number of employees who spend most of their time servicing vehicles in some manner including tire and lube techs. Count part time techs as the appropriate fractional number. Example: A tech who works 3 days in a shop that is open 5 days would be counted as 0.6
Number of non-techs: All employees who work at the shop, but do not fit the definition of a tech.
#autoshopkeynumbers
Copyright © 2017 Automotive Management Network
-
0 Replies
Sorry, there were no replies found.
Log in to reply.