https://youtu.be/t3cgw0Mbc2Y This Town Hall Academy was recorded at AAPEX 19 and includes three different scenarios. Each of my guests gets a chance to be the customer and the service adviser. With me are Jeremy O’Neal from Advisor Fix, Jayson Preston,…
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Let’s face it, Zero Dollar Customers can have a huge effect on a shop’s productivity. It also affect’s ROIs and a whole lot more. Having the right strategy and careful building of customer databases can get you to understand the…
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In our last blog we discussed how negative life outcomes like depression and suicide affect auto repair workers. Another common problem in auto shops is workers who struggle with addiction. This problem has only increased in recent years. Why is…
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Get ready to be engaged in this open forum, where anything goes. This panel is answering questions that have been sent in or provided over the Zoom webinar platform or off of Facebook … Keep in mind we record this…
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Aftermarket EcosystemWe are going to dive into the world of custom cars and the workshops behind it. Introducing Kustom Built Cars, a hands-on training to the younger generation. Its goals is to teach and restore cars so that in 20…
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https://youtu.be/b4KpEDxwc7s
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Recent research has revealed a distressing trend of members of certain professions. The Centers for Disease Control stated that over the past twenty years the suicide rate of Americans has increased 40% and that auto repair workers are at a…
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https://youtu.be/FTGZbgwjMXE This THA was recorded LIVE while at the ASA Colorado Summit 2020in Denver. We were in the lobby of Lincoln tech. I believe you’ll be able to relate to much of the discussion we had on training. My biggest…
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At AAPEX 2019 I had the pleasure to interview Ken Christie and Mark Higgins of BM Performance Center at Willaimstown, Victoria, Australia. For those new to the show, Ken is the Chief Financial Officer of the Australian Bank while Mark…
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https://www.youtube.com/watch?v=wT1tmQKswjE&feature=youtu.be
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