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PODCAST: If How Too’s Were Enough We’d All Be Rich and Skinny

With Dave Schedin [RR 555] The episode will teach you how to face your fears and understand the depth of your ego. Managing your ego and self-confidence in balance will get you the result you really need. Find out the truth behind the overconfidence and arrogance that we all try to avoid. We are all…

PODCAST: Why We Have Loaner Cars

This episode showcases two shops that have loaner cars. The industry seems to be split on having loaners. This episode opens up a strong position and the reasons they have loaners. Episode Link My panel includes Greg Buckley, from Buckley’s Personalized Auto Care, Wilmington, DE and Tom Lambert, from Shadetree Automotive, Layton, UT Listening APP…

Improving Your Shop's Communication and Productivity – VIDEO 2 Minutes

Save Business vs Build Business (Pandemic) – VIDEO Episode 071220 – Jeff Cowan

PODCAST: Boutique Training [THA 178]

Get ready for an outstanding discussion on an important topic: Training. Shop owners Dave Denmon from Dave’s Car Care in Phoenix, Jon Bockman from Bockman’s Auto Care in Sycamore, IL sit with trainers Scott Shotton, the Driveability Guys and a Mobile Diagnostician,and Eric Zigler from E-Z Diagnostics, Peoria, IL and a trainer for Automotive Seminars…

PODCAST: A Simple Letter of Intent Transformed an Employee Into the Shop Owner

Let’s welcome Terica Buckner. She worked for 21 years at Hawthorne Auto Clinic, Portland, OR. She was offered the chance to purchase the shop and took over ownership 2 years later in January 2020. A really good example of good succession planning. The previous owner wanted to retire and Terica wrote a letter of intent…

Three Tips on Maximizing Your Shop's Sales During Difficult Times

Three Tips on Maximizing Your Shop’s Sales During Difficult Times We all know that these incredibly challenging times are impacting businesses and people all around the world. To help maximize your shop’s sales and profits in the face of these difficulties, here are 3 simple and cost-free tips that you and your service advisors can…

PODCAST: Overall Outlook Coming out of COVID-19 [THA 178]

Three outstanding panelists help you see some pathways to change and success as we talk about having a strong cash position, staffing and an overall outlook. I’m with Mike Chung from the Autocare Association, John Wafler from RLO Training and Hunt Demarest, CPA from Parrs-Mellis Episode Link Are you optimistic for the year? Are you…

PODCAST: Female Impact: Getting Through [RR 549]

You are about to listen to an interview hosted by Matt Fanslow with guests: Ashley McCabe, Michelle Winn, and Lauren Giver. We will be discussing the women in the automotive industry, tech shortage, culture and support for women in the industry. Of course, we will also be discussing welcoming more women into the industry. Episode…

PODCAST: Financial Help For Your Team [THA 177]

This is an episode I’ve wanted to do for some time. This living paycheck to paycheck syndrome can be corrected. Many spend beyond what they make and they get a raise and the differential is also gone. It is usually a spending problem, not an earning problem. Episode Link My panel that includes Danielle Bohlmann,…