Service Advisor Training
The Key to Bringing In More First-Time Callers – VIDEO – 1 Minute
Episode 57- An Example of Outstanding Service – VIDEO – 15 Minutes – Jeff Cowan
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Episode 55 – Can Advisors Get Carried Away With Technology? – VIDEO – Jeff Cowan
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Episode 54 – 5 Tips for Advisors to Have a Fantastic Day! – VIDEO – Jeff Cowan
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Service Advisors Need to be Salespeople – Here's Why…
Service Advisors Need to be Salespeople Anyone who has been selling service for any length of time will agree that there are two kinds of customers. The first is the customer who has a history of making good decisions, not just with auto repair, but with most decisions. And then we have the other kind…
Episode 53 – Part 2 – Advisors – Make This Your Best Year! – VIDEO – Jeff Cowan
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Episode 52 – Advisors – Make this Your Best Year Ever! – VIDEO – Jeff Cowan
How Much Should Your Advisor Tell That First Time Customer?
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Episode 50 – Why Advisors Miss 60% of Potential Sales – VIDEO – Jeff Cowan
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Episode 49 – Tackling Those Slow Months – VIDEO – 17 Minutes – Jeff Cowan
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