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Are You an Underperforming Service Advisor? – VIDEO 40 Minutes
Service Advisor Closing Ratio – VIDEO 25 Minutes
Shops, Advisors, and EVs – Where is it all Headed? – VIDEO 20 Minutes
How to get Enough Time from Customers to Fix the Car – VIDEO – Jeff Cowan
Time to Become a Successful Advisor? You Will be Shocked – VIDEO – Jeff Cowan
Service Advisor Use of Technology – What is the Right Amount – VIDEO 20 Minutes
Turning Service Advisors into Master Closers – VIDEO – Jeff Cowan
Word Tracks Myths and Facts – VIDEO 5 Minutes – Jeff Cowan
Customers Really Only Have One Question – VIDEO – Jeff Cowan